Local travel agency in Guatemala
Mayan Zone, your local agency based in Guatemala City, Guatemala.
Our story
Mayan Zone was born from a deep attachment to Guatemala and this still mysterious Central America, where active volcanoes stand alongside high-altitude lakes, tropical forests and Mayan sites, all enriched by a warmth-hearted population.
The adventure began in 1998, when Jean-François left Belgium to settle in Guatemala, a country he first explored by mountain bike along remote trails. From this journey emerged an English-speaking inbound agency, based in Guatemala City, specializing in private and tailor-made trips throughout Guatemala, Belize, and Honduras. Over the years, the team has built lasting relationships with local communities, NGOs, women's cooperatives, and artisan groups, through a genuine commitment to responsible tourism.
Today, around Jean-François, Perrine, Gwladys, Ada, Alexis and Emmanuelle make up a team of passionate professionals. English-speaking guides, local guides, drivers, rural communities and host families work hand in hand to support every traveler, with the same commitment: listen, understand, adjust.
Here, we don't reproduce programs. We craft journeys that reflect who you are.
Mayan Zone is a member of the Nomadays collective. This partnership allows you to benefit from direct coordination with a local team based in Guatemala City, while enjoying secure booking in France: payment in euros, protection of deposited funds, APST guarantee and compliance with French travel law. You thus enjoy the best of both worlds: the proximity of an on-the-ground team and the strength of a protective legal framework.
I love seeking out paths that aren't yet in standard itineraries. That's often where Guatemala reveals its most beautiful surprises.
— Jean-François, Trail Blazer of Maya Paths
Our approach to travel
Each itinerary is a unique creation, tailored to your desires and our intimate knowledge of the destination.
Tailored, truly
No set itineraries. Your trip is designed from scratch according to your wishes, your pace and your budget. Every detail is thought through for you.
Local expertise
Our team lives in Guatemala. We personally test every accommodation, every guide, every experience we recommend.
Responsible tourism
We prioritize family-run accommodations, local guides, and experiences that directly benefit Thai communities.
The team creating your journey
Passionate experts in Guatemala on the ground to guide you every step of the way.
Jean-François
Explorer of Mayan trails
« I love seeking out paths that aren't yet in standard itineraries. That's often where Guatemala reveals its most beautiful surprises. »
Perrine
Travel Advisor
Gwladys
Travel advisor
Ada
Travel Advisor
Alexis
Travel Advisor
Emmanuelle
Travel Advisor
How it works
From your first idea to your return, we're by your side every step of the way.
Let's chat
Tell us about your wishes, your pace, your interests. By phone, email or video call — we take the time to listen to you.
Your trip is taking shape
We design a bespoke itinerary with accommodations, transportation, guides and experiences. You'll receive a detailed proposal within 48 hours.
Secure booking
You book and pay in France with Nomadays, backed by APST financial guarantee and secure payment. Your local agency then prepares every detail on the ground.
Experience the moment
On the ground, everything is organized. Your digital travel journal, your local contacts, and our 24/7 assistance guide you every step of the way.
Share your memories
Upon return, share your experience. Your feedback helps us improve and inspires future travelers.
Our local commitment
Travel differently means contributing positively to the communities that welcome you.
Long-standing ground partners
English-speaking guides, drivers and host families paid directly, from Lake Atitlán to Petén, with no middleman or subcontracting.
Alongside Maya communities
Nights with local families in San Juan la Laguna, shared meals with Tz'utujil and K'iche' women's cooperatives, at their own pace.
Volcanoes and preserved forests
Limited group sizes on Acatenango and Tikal trails, waste brought down, partnerships with lodges committed to conservation in the Maya Biosphere Reserve.
Sharing of Mayan knowledge
Weaving workshops in Santiago Atitlán, meetings with jade and cacao artisans: the traveler listens, pays a fair price, leaves informed.
Travel with peace of mind
Mayan Zone is a member of the Nomadays network. You benefit from the guarantees of a European agency while enjoying the expertise of a local agency.
Mayan Zone is one of the 95+ local agencies in the collective Nomadays —
Financial Guarantee APST
Your funds are protected by the Professional Tourism Solidarity Association. In case of unexpected circumstances, you are covered 100%.
Secure payment
Payment by bank transfer or credit card via a secure platform. Option to pay in instalments.
24/7 support
During your trip, an emergency line is available 7 days a week. Our local team steps in whenever you need it.
International network
Nomadays brings together more than 100 local agencies worldwide. A guarantee of reliability, quality and sustainability.
Frequently asked questions about the agency
Do you still have questions? Here are the most frequently asked questions about how our agency works.
Mayan Zone designs your trip directly in Guatemala, with advisors who know the ground daily. You avoid intermediaries, gain in responsiveness and benefit from advice on genuinely lived experiences — no standardized marketing catalog.
Plan ideally 2 to 3 months before departure during peak seasons (hotels and guides are scarcer), 1 month is enough for quieter seasons. For last-minute departures, get in touch with us: we'll honestly tell you if we can put together a quality trip within the timeframe.
Yes, 7 days a week throughout your stay. You'll receive a local WhatsApp number + a dedicated emergency contact. Our on-site team can assist within hours in case of unexpected events (cancelled flight, illness, weather changes).
Your payments are 100% protected by the Professional Solidarity Association for Tourism. If a service provider (hotel, transport, etc.) or the agency fails, your funds are refunded. This is a mandatory guarantee for any French travel agency — Nomadays benefits from it across its entire network.
Yes, as much as possible. Changes made more than 30 days before departure are generally free of charge (excluding hotel rate differences). As your departure approaches, some bookings become less flexible — we always inform you of your options before confirmation.
Payment is made in full in France, in euros, with Nomadays — secured by credit card or bank transfer. You have no payments to make in Guatemala: everything is pre-arranged (accommodations, transfers, guides, activities). You just need to budget for meals outside the itinerary and personal purchases.
What our travelers say
“Perfect organization of our honeymoon trip. Kayala Voyage listened to our expectations before our Guatemala trip and adapted the itinerary several times based on our wishes.”
Simone
Guatemala
“Thanks to this 3-week trip to Guatemala with Kayala Voyage, we discovered all the facets of the country.”
Étienne
Guatemala
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to Guatemala
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